Privacy Policy

Introduction

At HP Landscaping & Gardening, your privacy matters to us. We are committed to being open and honest about how we collect, use, and protect your personal information. Whether you’re visiting our website, submitting an enquiry, or booking a service, we want you to feel safe and confident in sharing your data. This policy explains what data we collect, why we collect it, and how we keep it secure.

1. Contact Details

HP Landscaping & Gardening
Address: 22 Third Avenue, Halifax, Calderdale, HX3 0DT UK
Email: hello@hplandscaping.co.uk
Phone: 07494 103339

2. What Information We Collect

We collect personal data when you:

• Submit a form (name, email, phone, address, project images)

• Subscribe to our newsletter (email only)

• Contact us by phone or email

We may also collect technical data automatically, including your IP address, browser type, and how you use our site (via cookies and analytics).

3. Why We Collect It

We use your information to:

1. Respond to enquiries and provide quotes

2. Book and manage landscaping services

3. Send newsletters if you opt in

4. Improve our website and services based on your usage

5. Meet legal obligations (e.g. accounting, GDPR)

We will never use your data for purposes unrelated to landscaping services or our business operations.

4. Legal Basis for Processing

We process your data under these lawful bases:

• Consent: when you opt in to contact us or receive newsletters

• Contract: when you hire us for services

• Legitimate Interests: running our business, improving our website, ensuring security

• Legal Obligation: for record-keeping and regulatory compliance

5. Who We Share Your Data With

We limit data sharing to:

• Employees and subcontractors: only as needed to fulfil your service

• Email/hosting providers: for website and email hosting

• Analytics & marketing tools: like Google Analytics to improve performance

• Legal or regulatory bodies: where required by law

We do not sell, trade, or transfer your data outside these needs.

6. How We Protect Your Data

We use strong technical and organisational measures to protect your information:

• Encryption (SSL/TLS) on our website

• Secure storage of email, form submissions, and images

• Regular backups and system updates

• Staff training on data protection best practice

7. How Long We Keep Your Data

We keep personal data for as long as is necessary to provide services (up to 6 years after project completion), to comply with UK tax and accounting laws, or to meet consented marketing preferences.

8. Cookies and Tracking

We use cookies to:

• Keep our website secure and fully functional

• Analyse how you use our site with Google Analytics

• Provide you with relevant updates if you agree

You can disable non-essential cookies via your browser settings. However, this may reduce website functionality.

9. Your Rights

You have the right to:

• Access: receive a copy of your personal data

• Rectify: correct incomplete or inaccurate data

• Erase: request deletion (where no legal or business need exists)

• Restrict or Object: to certain data processing

• Portability: receive your data in a common format

• Withdraw Consent: to marketing at any time

To exercise your rights, contact us at hello@hplandscaping.co.uk

10. Children

Our services are not aimed at children under 13. We do not knowingly collect, store, or use personal data from under-13s. If you believe we have inadvertently done so, please contact us, and we will delete the data immediately.

11. Changes to This Policy

We may update this policy from time to time. The date at the top will change. If we make major changes, we will post a notice on our home page.

12. Contact Us

If you have questions, concerns, or requests regarding your personal data or this policy, please reach out:

HP Landscaping & Gardening
Address: 22 Third Avenue, Halifax, Calderdale, HX3 0DT, UK
Email: hello@hplandscaping.co.uk
Phone: 07494 103339

This Privacy Policy was updated on Friday 4th July 2025